Privacy Policy

This privacy policy explains how I use and protect any information that you provide. 
I am completely committed to ensuring that your data is protected and I will not share any information about you with third parties except where it is part of providing a service to you, such as sending an order.

Data Protection Officer

I take the protection of your information very seriously. 
The appointed Data Protection Officer is Gabriella Casemore, who you should contact for any matters regarding your personal data. 

I can be contacted by the following means:
Email: info@gabriellacasemore.com
Post: Gabriella Casemore, Brass Monkeys, 109 Portland Road, Hove, UK. BN3 5DP

The information I collect and how I use it
When you place an order I gather your name, email and postal address, which will be used to fulfill the order, for example to the Post Office, Royal Mail or another courier and which may include contacting you directly. I may collect your details through website sales, direct sales and through subscription to my newsletter or blog.
If you have signed up to my mailing list, either at checkout or through any other sign up form on the website I will only keep your name and email address, which will be used to update you on my news, events and special offers and never passed on or sold.
If an individual has provided their details to me at an exhibition or an event they have also opted into receiving my newsletter, information about events, my work in general and special offers.
These details are uploaded and stored on a mailing list using Mailchimp, a secure password protected service. You can update your preferences at any time.
My Website host is Shopify, which records information necessary to process orders, for example  name, address, telephone numbers, email address, but does not store payment details, which are handled by PayPal, an online, password protected service. I do not see or store any payment details through the payment gateway.
You may opt out of receiving mailings from us at any time, either by contacting me directly or unsubscribing through our newsletters.
I may record information about the number of visitors to this website or the number of purchases made in order to improve my products and services.
I may use personal information provided by you in order to fulfill necessary anti-fraud checks.  This information may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. This is done only to confirm identity for security purposes.
My website may contain links to and from other websites. If you follow a link to these sites please note they may have different privacy policies to mine and I cannot be liable for their practices or content.

Your Rights

As we process your personal data, you have certain rights.  These are a right of access, a right of rectification, a right of erasure and a right to restrict processing.  

You may request a copy of your data at any time.  Please make such a request in writing or by email to info@gabriellacasemore.com.  Please provide the following information: your name, address, telephone number, email address and details of the information you require.
If you believe any of the personal data we hold on you is inaccurate or incomplete, please contact us directly and any necessary corrections to your data will be made without undue delay.
•If you believe we should erase your data, please contact the Data Protection Officer, whose details are shown above
If you wish us to stop storing or using your data, please contact the Data Protection Officer, whose details are shown above.
Where you have provided explicit consent for us to use your data you have a right to withdraw this consent at any time.

Data Breaches

Should your personal data that we control be lost, stolen or otherwise breached, where this constitutes a high risk to your rights and freedoms, we will contact you without delay.  We will give you the contact details of the Data Protection Officer who is dealing with the breach, explain to you the nature of the breach and the steps we are taking to deal with it.

I am committed to protecting your privacy. All information is collected will be held securely in accordance with the UK’s Data Protection Act 1998.