By placing an order you will be acknowledging that you have read and agreed to the following terms and conditions:
Product Information.
As with all hand made products slight variations should be expected.
Every effort has been made to ensure all images are a true representation of the finished product but images vary on different computers.
Items shown may not be actual size. Please refer to the individual product dimensions provided for the actual size of each piece.
All the items listed are made from sterling silver unless otherwise stated. Items weighing over 7.7 grams are hallmarked, items below this weight are exempt.
Please see the London Assay Office website for more information about hallmarking.
Pricing
Prices are all shown inclusive of VAT. Prices displayed throughout this website were accurate at the time of publication and may change at any time.
Ordering
The shop enables you to purchase securely online. Secure payments are made via Paypal. Once payment has been authorised you will receive a confirmation email. All orders are subject to acceptance and availability of goods ordered. Gabriella reserves the right to refuse any order.
Postage and packaging
All orders are sent by Royal Mail Recorded Delivery or Special Delivery if this option has been selected (guaranteed next day delivery and insured) and a signature is required on receipt. Postage is free for standard orders to addresses in mainland U.K. Please email for other postage rates. Once the goods have passed to Royal Mail, Gabriella cannot be responsible for delays in delivery. It is the customer's responsibility to ensure they are there to sign for delivery of the goods and have supplied a correct and complete delivery address.
Delivery
Most items are held in stock but some of the jewellery is made to order. If an item is in stock it will be dispatched as soon as possible, usually within a couple of days of placing the order. Items which need to be made to order will be delivered in 2-4 weeks, but usually sooner. Any time or date stated for delivery is an estimate only. If you need an urgent delivery please email and Gabriella can usually get it to you.
Before dispatch of orders payment must be accepted and billing/delivery address verified.
Returns of unwanted items
Gabriella wants you to be completely happy with your product. However if you decide that you do not want the item you can return it, unworn, within 14 days of your receipt of the items. Please inform Gabriella of your intention to return goods in writing by email or letter. Please return to the address below, packaged and sent in exactly the same way that you received it. Goods received back damaged due to inadequate return packaging or postage cannot be refunded.
Return postage must be paid by the customer, unless the item is faulty. Due to hygiene reasons, earrings cannot be returned, unless faulty. Specially commissioned items cannot be returned, unless faulty.
Refunds will be made using the same method as the original payment. Returns cannot be accepted after 14 days from receipt by the customer.
Faulty or incorrect items
You must inform Gabriella of any problems within 7 days of delivery and she will resolve any issues as quickly as possible. If your goods arrive faulty, damaged or are not what you ordered an exchange or full refund will be given, provided that goods are returned in the condition sent. After seven days of receipt of your goods, Gabriella shall not be liable for any items said to be faulty. Willful damage or negligence will void any rights you have to take advantage of the refund or exchange policies.
Items which are thought to become faulty after this time will be treated case by case. Please email or phone to discuss the problem.
Privacy Gabriella Casemore will not share any information you provide with any third parties, other than Paypal for the processing of payments.
Contact
Gabriella Casemore Jewellery
Brass Monkeys 109 Portland Road Hove BN3 5DP
Email: info@gabriellacasemore.com
Phone: 07956482664
Product Information.
As with all hand made products slight variations should be expected.
Every effort has been made to ensure all images are a true representation of the finished product but images vary on different computers.
Items shown may not be actual size. Please refer to the individual product dimensions provided for the actual size of each piece.
All the items listed are made from sterling silver unless otherwise stated. Items weighing over 7.7 grams are hallmarked, items below this weight are exempt.
Please see the London Assay Office website for more information about hallmarking.
Pricing
Prices are all shown inclusive of VAT. Prices displayed throughout this website were accurate at the time of publication and may change at any time.
Ordering
The shop enables you to purchase securely online. Secure payments are made via Paypal. Once payment has been authorised you will receive a confirmation email. All orders are subject to acceptance and availability of goods ordered. Gabriella reserves the right to refuse any order.
Postage and packaging
All orders are sent by Royal Mail Recorded Delivery or Special Delivery if this option has been selected (guaranteed next day delivery and insured) and a signature is required on receipt. Postage is free for standard orders to addresses in mainland U.K. Please email for other postage rates. Once the goods have passed to Royal Mail, Gabriella cannot be responsible for delays in delivery. It is the customer's responsibility to ensure they are there to sign for delivery of the goods and have supplied a correct and complete delivery address.
Delivery
Most items are held in stock but some of the jewellery is made to order. If an item is in stock it will be dispatched as soon as possible, usually within a couple of days of placing the order. Items which need to be made to order will be delivered in 2-4 weeks, but usually sooner. Any time or date stated for delivery is an estimate only. If you need an urgent delivery please email and Gabriella can usually get it to you.
Before dispatch of orders payment must be accepted and billing/delivery address verified.
Returns of unwanted items
Gabriella wants you to be completely happy with your product. However if you decide that you do not want the item you can return it, unworn, within 14 days of your receipt of the items. Please inform Gabriella of your intention to return goods in writing by email or letter. Please return to the address below, packaged and sent in exactly the same way that you received it. Goods received back damaged due to inadequate return packaging or postage cannot be refunded.
Return postage must be paid by the customer, unless the item is faulty. Due to hygiene reasons, earrings cannot be returned, unless faulty. Specially commissioned items cannot be returned, unless faulty.
Refunds will be made using the same method as the original payment. Returns cannot be accepted after 14 days from receipt by the customer.
Faulty or incorrect items
You must inform Gabriella of any problems within 7 days of delivery and she will resolve any issues as quickly as possible. If your goods arrive faulty, damaged or are not what you ordered an exchange or full refund will be given, provided that goods are returned in the condition sent. After seven days of receipt of your goods, Gabriella shall not be liable for any items said to be faulty. Willful damage or negligence will void any rights you have to take advantage of the refund or exchange policies.
Items which are thought to become faulty after this time will be treated case by case. Please email or phone to discuss the problem.
Privacy Gabriella Casemore will not share any information you provide with any third parties, other than Paypal for the processing of payments.
Contact
Gabriella Casemore Jewellery
Brass Monkeys 109 Portland Road Hove BN3 5DP
Email: info@gabriellacasemore.com
Phone: 07956482664
